Privacy Policy

Last updated: 10 September 2026

Sharon Segal Holistic Massage Therapist respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information is collected through this website, why it is collected and how it is handled.

1. Who is responsible for your information?

The data controller responsible for your personal information is:

Sharon Segal
Business name: Sharon Segal Holistic Massage Therapist
Email: sharonsegal@hotmail.com
Telephone: 07747 695565

2. What information is collected?

The website collects personal information only when you voluntarily submit the contact form.

The contact form asks for:

  • Your first name
  • Your last name
  • Your email address
  • Your message

Providing a telephone number is optional. If you would like Sharon to contact you by telephone, you may include your telephone number in the message box.

Please avoid including sensitive medical or health information in the contact form. Any relevant health information can be discussed privately before your treatment.

The website does not collect payment information or allow payments to be made directly through the site.

3. Why is your information collected?

Your personal information may be used to:

  • Respond to your enquiry
  • Contact you about the services you have asked about
  • Arrange or discuss an appointment
  • Provide requested information
  • Maintain appropriate records of correspondence
  • Comply with legal or regulatory obligations

Your details will not be added to a marketing mailing list unless you have separately and clearly agreed to receive marketing communications.

4. Lawful basis for using your information

Personal information submitted through the contact form is normally processed because:

  • It is necessary to respond to your request before entering into a service agreement;
  • It is necessary for the performance of an agreement where you become a client;
  • There is a legitimate business interest in responding to enquiries and communicating with existing or prospective clients; or
  • Processing is required to comply with a legal obligation.

Where consent is required, you may withdraw it at any time by contacting Sharon using the details above.

5. How long is your information kept?

General enquiries that do not lead to an appointment or ongoing client relationship will normally be deleted within 12 months of the last communication.

If you become a client, relevant correspondence and records may be retained for longer where reasonably necessary for the provision of services, insurance, accounting, safeguarding, dispute resolution or legal obligations.

Personal information will not be kept for longer than reasonably necessary.

6. Who can access your information?

Your personal information is not sold, rented or traded.

It may be accessed by trusted service providers where necessary to operate the website or communicate with you, including the website hosting provider and email service provider. These providers may process information only for the relevant service and must protect it appropriately.

Information may also be disclosed where required by law or where reasonably necessary to establish, exercise or defend legal rights.

7. International data transfers

Some technology or email service providers may store or process information outside the United Kingdom. Where this occurs, reasonable steps will be taken to ensure that appropriate safeguards recognised under UK data-protection law are in place.

8. How is your information protected?

Reasonable technical and organisational measures are used to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of transmitting information over the internet is completely secure. Please do not submit confidential medical information through the website contact form.

9. Your data-protection rights

Depending on the circumstances, you may have the right to:

  • Ask for a copy of your personal information
  • Ask for inaccurate information to be corrected
  • Ask for your information to be deleted
  • Ask for the use of your information to be restricted
  • Object to certain uses of your information
  • Ask for your information to be transferred
  • Withdraw consent where processing is based on consent

To exercise any of these rights, email sharonsegal@hotmail.com.

You will not normally be charged for exercising your rights. Reasonable proof of identity may be requested before personal information is released or changed.

10. Complaints

If you have concerns about how your information is handled, please contact Sharon first so that the matter can be investigated.

You also have the right to complain to the Information Commissioner’s Office:

Website: www.ico.org.uk
Telephone: 0303 123 1113

11. Links to other websites

This website may contain links to external websites. Sharon Segal Holistic Massage Therapist is not responsible for the privacy practices, security or content of external websites. You should read the privacy policy of any external website you visit.

12. Changes to this policy

This Privacy Policy may be updated occasionally to reflect changes to the website, services or legal requirements. The latest version will always be published on this page.